FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Frequently asked questions

What size should I order?

It depends on how tight you would like your shapewear to be, our advice is always to order 1 size smaller than your actual size. So if you usually order a size M then order a size S from Shape Muse. 

What are the costs for shipping?

For all orders above 39.95 Euro/ USD the shipping is for free, if you order below this amount the shipping costs are 4.99 Euro/ USD. They are the same for every country in the world.

How long does shipping take?

As our warehouses are located around the world, it can take between 4 – 10 business days before your order arrives at your home. The good news is that most of our parcels will fit through your mailbox so you don’t have to be home when your order is delivered. 

How can I track my order?

Once your order has been shipped, you will receive an email containing your personal tracking number. Please note that it may take up to 5 days after placing your order to receive this email with your tracking information.